Miner Hosting is a service that is provided by the hosting companies to colocate and maintain the miners for the customers. Customers get all the profit from mining remotely while hosting companies provide electricity and all the necessities for mining operations. Therefore, customers pay for the electricity fee and hosting service fee monthly to the hosting company.

HashMax owns multiple mining facilities located in areas that have mild climates which is beneficial to miners and the mining operation. We provide stable green energy electricity and professional tech teams to maximize the online time of the miners. With reasonable prices, HashMax is delicate to bring the best hosting experience to customers

• Low cost: Our all-in-one hosting price starts at $0.077/kWh (Electricity, maintenance, cooling, ethernet, labour, security and VPN are all included). There is no shipping cost or potential customs clearance fee.
• Turnkey hosting: Our professional tech team works 24/7 including holidays, taking care of ongoing monitoring, troubleshooting, maintenance, software updates and anything else required for an efficient miner.
• Profitable: 100% of the Bitcoin mined go to customers’ wallets directly. HashMax does not take any of them. Even no deposit is needed at all!
• Flexible: We offer customized packages for both newcomers and large-scale investors based on their needs of miner model, quantity, and contract duration. Our minimum order starts at 1 unit.
• Convenient: There is no setup complication, and customers can check the real-time status of miners every 24 hours through the dashboard.
• Reliable: We guarantee stable Internet connection and professional operation of miners to guarantee 95% uptime.

Yes. To inspect the facilities, please contact us by email: [email protected] and we will arrange an airport pick-up and staff if needed. However, minimum order for 50 units has to be promised and a hosting contract has to be signed before the inspection.

Customers will have 100% ownership of the miners. After the hosting contract ends, they can decide whether to renew the hosting contract or move out the miners.

Our all-in-one hosting fee covers all necessities for optimal mining, including miner Installation, domestic shipping, network switches, segregated VLANs, power distribution units, network cables, redundant internet, maintenance, VPN remote access, smart hands, RMA assistance, power supply replacement, dashboard access, CCTV Monitoring, cooling systems, on-site technicians, and security.

 Monthly Hosting fee = Hosting rate * Actual power consumption(kW) * 24h * 30days. The hosting rate varies according to the amount of hosted miner, hosting duration, the starting month, and how much the customer chooses to prepay. The more customer prepays, the lower the hosting rate they get.

Customers need to pay a shipping fee and the exact cost depends on the total weight of the miners and the destination where they are shipped to. But for miners that are purchased from HashMax and sent to our facilities for hosting, the shipping fee is already added to the miner fee.

Customers do not need to prepay the hosting fee as a deposit. However, customers who prepay the hosting fee will be able to get lower hosting prices depending on the prepaid amount.

It is clearly stated in our contract that payment made after the due date will be considered as delayed and customers will be responsible for the delayed charges. A delayed charge is equivalent to 0.5% of the Total Service Fee of the month (30 days on average), incurred for each day that has been delayed in the month.

If customers fail to pay the monthly hosting fee for more than 1 week after the last due date, they will be informed of any delayed payment or suspension of operation by email. If the payment is refused within 3 days after customers receive the notice, then the ownership of miners will be transferred to HashMax automatically.

When the miners show 0 Hashrate or offline. There are mainly two reasons.

One is that the miners have mechanical problems and turned off automatically. The miners will be back online right after the problems are fixed.

The other reason is when the whole hosting facility cut off the electricity supply temporarily due to the mandatory power station maintenance required by the government.

Either way, the offline time will be deducted from the monthly electricity bill.

If customers’ miners break down, our tech teams will try to repair without any cost to make sure the miners can be back to normal conditions. However, if the miners are still unstable/broken/low hash rates, our tech teams will notify customers with quotations to ask whether to proceed with repair through a manufacturing official repair center and provide the related invoice if required.